Customer Service and Administration Assistant

Administration · Wellington, CBD
Department Administration
Employment Type Full-Time
Minimum Experience Entry-level

At Equinox IT we provide you with variety, challenging work and opportunities to accelerate your career. You will work with a highly experienced, multi-skilled and effective consulting team as well as shared services within the business.


We are searching for an Office Administrator to join our central Wellington office. This role is best suited for someone who enjoys customer service, is technically savvy with a strong sense of urgency and attention to detail. This is the role that sees us working as a well-oiled machine.


Who are we?

We believe solving tough business problems start with people. We provide IT consulting advice and services to help New Zealand organisations achieve pragmatic results in DevOps, Agile, Cloud and Business Transformation.


Our values guide how we work. We seek to understand our clients and make a difference to them and their communities.


The role

As our Office Administrator, your responsibilities will include (but by no means limited to):

  • Reception duties; answering incoming calls and greeting consultants, clients and visitors. Making a positive first impression is key.
  • Customer service; both internal and external.
  • The designated Health and Safety Officer for our Wellington office.
  • Working closely with all parts of the business across Auckland, Wellington and Southland providing administration support.
  • Travel bookings and diary management.
  • Collating material and assisting our Training Administrator when we hold events.
  • Catering, office and kitchen supply orders for both offices.
  • Data entry.


What we are looking for

  • Someone who won't just 'fit' our company culture, but someone who will add to it.
  • Impeccable communication, you are the first impression people get so an ability to articulate, both written and verbal, is essential.
  • A strong sense of urgency; you will be all things to all people and some tasks will require a quick turn-around time.
  • Outstanding attention to detail. As you're frontline, we're going to be relying on you to make sure we've dotted our 'I's and crossed our 'T's.
  • Someone technically savvy and is mindful of budget constraints.
  • Strong sense of initiative, who is able to keep themselves busy when there is the odd bit of downtime.
  • Ability to learn new skills and systems quickly
  • Advanced knowledge of the Microsoft Suite.


In return for your skills and culture value-add, we will offer you a genuinely amazing group of people to work with and learn from, and who will appreciate all the little things you do.


Equinox IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone who works for us and with us.


We have quite an extensive Position Description available so please do get in touch.

Thank You

Your application was submitted successfully.

  • Location
    Wellington, CBD
  • Department
  • Employment Type
  • Minimum Experience